Updated September 5, 2013
References to “we”, “us” and “our” herein refer to Elexio.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the messages you send through the Service.
What Elexio Collects From You
Elexio receives your mobile phone number when you send a text message to us. We receive the text of messages that you send to other users of the Service. We also receive any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us. We use this information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Elexio utilizes servers owned by third parties.
Disclosure Of Your Information
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
-We have your consent.
-We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures.
-We provide such information to third parties who have entered into non-disclosure agreements with us.
-We provide such information to a company controlled by, or under common control with, Elexio for any purpose permitted by this Policy.
-We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
-We transfer Personal Information about you if Elexio is, or its assets are, acquired by or merged with another company.
We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month, or the total number of texts sent in a given week.
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.
Elexio takes precautions to ensure the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel may gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Elexio provides you with the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to 30131.
The Service is not intended for children under 13, and Elexio does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Questions Or Concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time at smssupport [at] elexio [dot] com
Copyright 2015 Elexio. All rights reserved.